How Aequum works
You tell us what you need. We navigate China for you.
Contact us
Tell us:
- What treatment or examination you are looking for
- Your diagnosis, if applicable
- Where you live
- When you hope to travel
For medical cases, you can securely provide your available records.
We find the right pathway
Our China team identifies appropriate hospitals, departments or specialists according to your requirements. For straightforward services such as health examinations, we may be able to proceed directly to appointment options. For surgery or complex treatment, medical review is normally required first.
Compare your options
Where available, we obtain information concerning:
- Hospital
- Doctor or clinical team
- Proposed treatment
- Expected treatment period
- Estimated hospital cost
- Appointment or admission availability
Where several appropriate options exist, we can help you understand the practical differences. The medical decision remains yours and your physicians'.
Book your care
Once you choose an option, Aequum coordinates the practical arrangements with the provider.
Come to China
Depending on the service selected, we can arrange or assist with:
- Airport transfer
- Accommodation
- Hospital appointments
- Admission
- Medical-document translation
- Interpretation
- Local transportation
- Payment guidance
- Practical support for family members
Step six
Your Personal Care Coordinator
You don't have to navigate the Chinese healthcare system alone. Aequum can assign a bilingual coordinator to remain your primary point of contact throughout your treatment journey. Your coordinator helps connect:
So you always know whom to contact.
Step seven
Treatment and recovery
All diagnosis and medical treatment are provided by the treating healthcare institution and its licensed medical professionals. Aequum remains available for practical coordination and communication.
Step eight
Returning home
Where available, we can coordinate:
- Discharge documents
- Treatment summaries
- Imaging records
- English translation
- Follow-up instructions
- Communication with your doctor at home
One team. One patient journey.